ITIL Intermediate ST : Service Transition
The Service Transition (ST) module is one of the qualifications within the ITIL® Service Lifecycle category of the ITIL® Intermediate level. The certification demonstrates the candidate’s knowledge of process elements, practice components, and management techniques to build, test and implement products and services.
Our training programme for the ITIL® Intermediate ST Module includes both online and classroom training. The courseware has been approved by APMG and CSME and includes quizzes and sample test papers.
The ST module is focused on equipping professionals with the knowledge of best practices required for implementing change decided upon during the Service Strategy and Service Design stages of the ITIL® Service Lifecycle.

Key Features :
9.5 Hrs of High Quality e-Learning content
10 Chapter-end Quizzes
Highest Passrate
Courseware Approved by APMG, CSME
ITIL® Intermediate ST Exam Fee Included
30 PDUs offered
2 ITIL Intermediate ST Sample Test Papers
Downloadable E-book Included
Course Completion Certificate
Course Structure :
Learning Objectives :
At the end of training in ITIL® Intermediate ST training, you will be able to:
- Describe the purpose, principles and processes in service transition
- Identify how to manage people through service transitions
- Identify how to organize for service transition
- Define the technological considerations in service transition
- Identify how to implement and improve service transition
- Identify challenges, critical success factors and risks
Target Audience :
The ITIL® Intermediate Service Transition qualification is suited for areas such as Configuration Management or Change Management. In the organization, this qualification can be taken up by:
- Chief Information Officers (CIOs)
- Chief Technology Officers (CTOs)
- Service Designers
- IT Architects
- IT Planners
- IT Consultants
- IT Audit Managers
- IT Security Managers
It can also be taken by:
- ITSM® (IT Service Management) trainers,
- IT professionals associated with a service transition environment,
- ITIL® Foundation certified individuals wanting to advance to higher levels in ITIL®, and
- Individuals requiring an in-depth knowledge of ITIL® Service Transition phase as part of the ITIL® Service Lifecycle.
The ST module can be one of the prerequisites for the ITIL® Expert and Master Levels in IT Service Management.
Course Duration
30 Days
9.5 Hrs of High Quality e-Learning content
2 ITIL Intermediate ST Sample Test Papers
30 PDUs offered
30 Access Days
Course Duration
180 Days
9.5 Hrs of High Quality e-Learning content
2 ITIL Intermediate ST Sample Test Papers
30 PDUs offered
180 Access Days
Other Courses You May Be Interested In :
- ITIL® Intermediate CSI : Continual Service Improvement
- ITIL® Intermediate RCV : Release, Control and Validation
- ITIL® Intermediate SOA : Service Offerings and Agreements
- ITIL® Intermediate PPO : Planning, Protection and Optimization
- ITIL® Managing Across the LifeCycle MALC
- PRINCE2® Foundation and Practitioner
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