ITIL® Intermediate ST

ITIL® Intermediate ST Course :

Online Self Learning

30 Days Access Duration


Online Self Learning

180 Days Access Duration

ITIL Intermediate ST : Service Transition

The Service Transition (ST) module is one of the qualifications within the ITIL® Service Lifecycle category of the ITIL® Intermediate level. The certification demonstrates the candidate’s knowledge of process elements, practice components, and management techniques to build, test and implement products and services.

Our training programme for the ITIL® Intermediate ST Module includes both online and classroom training. The courseware has been approved by APMG and CSME and includes quizzes and sample test papers.

The ST module is focused on equipping professionals with the knowledge of best practices required for implementing change decided upon during the Service Strategy and Service Design stages of the ITIL® Service Lifecycle.

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Key Features :

  • 9.5 Hrs of High Quality e-Learning content
  • 10 Chapter-end Quizzes
  • Highest Passrate
  • Courseware Approved by APMG, CSME
  • ITIL® Intermediate ST Exam Fee Included

  • 30 PDUs offered
  • 2 ITIL Intermediate ST Sample Test Papers
  • Downloadable E-book Included
  • Course Completion Certificate

Course Structure :

Learning Unit 00 - Introductory Lesson

Learning Unit 01 - Introduction to Service Transition

Learning Unit 02 - Service Transition Principles

Learning Unit 03 - Service Transition Processes

Learning Unit 04 - Managing people through Service Transition

Learning Unit 05 - Organizing for Service Transition

Learning Unit 06 - Technology Considerations

Learning Unit 07 - Implementing and improving Service Transition

Learning Unit 08 - Challenges, Critical Success Factors and Risks

Learning Unit 09 - Summary, case studies, exam preparation and directed

Learning Objectives :

At the end of training in ITIL® Intermediate ST training, you will be able to:

      • Describe the purpose, principles and processes in service transition
      • Identify how to manage people through service transitions
      • Identify how to organize for service transition
      • Define the technological considerations in service transition
      • Identify how to implement and improve service transition
      • Identify challenges, critical success factors and risks

Target Audience :

The ITIL® Intermediate Service Transition qualification is suited for areas such as Configuration Management or Change Management. In the organization, this qualification can be taken up by:

      • Chief Information Officers (CIOs)
      • Chief Technology Officers (CTOs)
      • Service Designers
      • IT Architects
      • IT Planners
      • IT Consultants
      • IT Audit Managers
      • IT Security Managers

It can also be taken by:

      • ITSM® (IT Service Management) trainers,
      • IT professionals associated with a service transition environment,
      • ITIL® Foundation certified individuals wanting to advance to higher levels in ITIL®, and
      • Individuals requiring an in-depth knowledge of ITIL® Service Transition phase as part of the ITIL® Service Lifecycle.

The ST module can be one of the prerequisites for the ITIL® Expert and Master Levels in IT Service Management.

Exam Format :

How do I get certified in ITIL® Intermediate ST qualification?

FAQs :

How do I enroll for the training ?

What will I get along with this training??

Can I extend the access period?

Where and how can I access the e-learning content? Are there any limitations?

Course Duration

30 Days
489 €
9.5 Hrs of High Quality e-Learning content
2 ITIL Intermediate ST Sample Test Papers
30 PDUs offered
30 Access Days

Course Duration

180 Days
579 €
9.5 Hrs of High Quality e-Learning content
2 ITIL Intermediate ST Sample Test Papers
30 PDUs offered
180 Access Days

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