ITIL Intermediate SS : Service Strategy
The Service Strategy (SS) module is one of the qualifications within the ITIL® Service Lifecycle category of the ITIL® Intermediate level. The certification demonstrates the candidate’s knowledge of designing, developing, and implementing service provider strategy that aligns to the organizational strategy.
Our training programme for the ITIL® Intermediate SS Module includes both online and classroom training. The courseware has been approved by APMG and CSME and includes quizzes and sample test papers.
The SS module focuses on the importance of the service strategy within the IT service lifecycle enables candidates to identify the risks and success factors of IT services. Expand your market reach by gaining extensive knowledge from the ITIL® Intermediate SS Training.

Key Features :
12 Hrs of High Quality e-Learning content
10 Chapter-end Quizzes
Highest Passrate
Courseware Approved by APMG, CSME
ITIL® Intermediate SS Exam Fee Included
30 PDUs offered
2 ITIL Intermediate SS Sample Test Papers
Downloadable E-book Included
Course Completion Certificate
Course Structure :
Learning Objectives :
At the end of training in ITIL® Intermediate SS training, you will be able to:
- Understand the purpose, principles and processes in service strategy
- Explain governance in terms of service strategy
- Identify how to organize for service strategy
- Define the technological considerations in service strategy
- Explain the implementation of service strategy
- Identify challenges, critical success factors and risks
Target Audience :
The ITIL® Intermediate Service Strategy qualification is best suited for professionals working in IT management, IT Finance Management, and Supplier Relationship Management. Some of the roles who can take up this qualification include:
- Chief information officers (CIOs)
- Chief technology officers (CTOs)
- Service designers
- IT architects
- IT planners
- IT consultants
- IT audit managers
- IT security managers
It can also be taken by:
- ITSM® (IT Service Management) trainers,
- IT professionals associated with strategic planning, execution and control within a service setting,
- ITIL® Foundation certified individuals wanting to advance to higher levels in ITIL®, and Individuals requiring an in-depth knowledge of the ITIL® service strategy as part of the ITIL® Service Lifecycle.
The SS module can be one of the prerequisites for the ITIL® Expert and Master Levels in IT Service Management.
Course Duration
30 Days
12 Hrs of High Quality e-Learning content
2 ITIL Intermediate SS Sample Test Papers
30 PDUs offered
30 Access Days
Course Duration
180 Days
12 Hrs of High Quality e-Learning content
2 ITIL Intermediate SS Sample Test Papers
30 PDUs offered
180 Access Days
Other Courses You May Be Interested In :
- ITIL® Intermediate CSI : Continual Service Improvement
- ITIL® Intermediate RCV : Release, Control and Validation
- ITIL® Intermediate SOA : Service Offerings and Agreements
- ITIL® Intermediate PPO : Planning, Protection and Optimization
- ITIL® Managing Across the LifeCycle MALC
- PRINCE2® Foundation and Practitioner
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